What Sets Our Team Apart
About Carefree Carpets & Floors
Superior Flooring, Expert Advice & Installation
A Legacy of Excellence: 30+ Years of Expertise in Flooring Services
Since 1988, Carefree Carpets & Floors has been a cornerstone of the Charlotte community, offering high-quality residential and commercial flooring solutions. For over three decades, we’ve built a reputation for reliability, craftsmanship, and personalized customer care, serving the greater Charlotte metropolitan area and surrounding communities.
Whether you’re looking for brand-name hardwood, carpet, area rugs, laminate, luxury vinyl or ceramic tile, our showrooms feature an expansive inventory for residential and commercial building and remodeling projects, including turnkey projects. If you don’t find what you’re looking for, we’ll help create an affordable, customized solution.
Our mission has always been simple: to provide top-notch flooring services while creating lasting relationships with our customers. Whether you're renovating a family home, designing a commercial space, or crafting a custom rug for a unique project, we bring the expertise, integrity, and attention to detail needed to bring your vision to life. Enjoy personalized consultations with plenty of support, collaboration and communication from our team throughout your service.
We’re not just a flooring company—we’re truly dedicated professionals, deeply committed to making every step of your flooring experience satisfying as possible.
Carpet & Rug Solutions, Custom Fit for Your Space
We're Top-Rated for Custom Rugs and Runners
Our custom rugs and runners bring a unique, personalized touch to any space. Whether it’s a hallway, staircase, or focal point in your living room, we craft bespoke designs to fit your style and dimensions.
- Create one-of-a-kind pieces designed to enhance the look and functionality of your space.
- Our custom rugs are a favorite among designers and homeowners looking for unique, high-quality options.
- No matter the size or shape, we’ll work with you to design a rug that fits perfectly.
We Bring the Showroom to You
Shopping for flooring has never been easier. At Carefree Carpets & Floors, we bring our finest quality flooring samples directly to your home so you can explore options in your space, alongside your existing décor. From selecting materials to completing the installation, we make the process stress-free and convenient.
Experience the Carefree Commitment
What Sets Us Apart: The Carefree Difference
Superior Personalized Customer Service
At Carefree Carpets & Floors, we believe in a truly personalized experience. From the initial consultation to the final installation, you’ll work with the same trusted representative every step of the way.
- Enjoy direct communication with your sales representative via cell phone for clear and timely updates.
- Build long-term relationships with a team that values your trust and loyalty.
- Many of our customers return because they know they’ll always work with the same knowledgeable expert for every project.
Trusted and Experienced Installation Teams
Our installation teams are multi-generational professionals with decades of experience. These aren’t just contractors—they’re part of the Carefree family, dedicated to delivering exceptional results.
- 20+ years of expertise ensures quality craftsmanship and attention to detail.
- Many installers have been with us for decades, and now their children are part of the team—a testament to the strong relationships we’ve built.
- Seamless coordination between sales reps and installers guarantees a smooth, hassle-free experience from start to finish.
A Proven, Reliable Process
We’ve refined our process over the past 30+ years to provide a stress-free flooring experience for every customer.
- Step-by-step support: From consultation and material selection to precise measurements and expert installation.
- Transparent pricing: Our detailed quotes include everything—no hidden fees or surprises.
- Post-installation follow-up: We don’t just install your flooring; we’re here for you with ongoing support to ensure satisfaction.
Flooring for Every Style, Every Need
We Provide It All, Including Professional Installation
At Carefree Carpets & Floors, we offer flooring solutions that cater to every style, space, and purpose. Whether you’re looking to complement your home’s aesthetic or need a custom solution for a specific area, we have the expertise and selection to make your vision a reality. Call for support, come into one of the showrooms, or take advantage of our Shop at Home service to explore an extensive selection of flooring options, including carpet, hardwood, LVP, laminate, ceramic tile, and custom rugs. Whether you need flooring for a cozy living room or a bustling office, we offer solutions for both residential and commercial spaces, designed for durability and long-lasting performance.
Featured Review
"We have used Carefree Carpets several times of the last 3-4 years. Every time we keep coming back
because of their great pricing, fantastic service, and great customer experience. Shout out to Heather in the office, she is amazing! We will continue to use Carefree for our flooring needs for years to come!
Jason N.
Wendell M
This place is great! We met in the store. There were plenty of samples. We were given great recommendations. I'm even more excited about the project.
Cathy B
Great selection of carpet and very knowledgeable. Make selecting carpet easy and good range of prices.
Janet P
Carefree Carpets did a great job installing a runner on our stairs. Very professional, communicated well, worked within our time line, showed up on time, and price was reasonable. Plus they are super nice folks to work with! I have been recommending them to my real estate clients and will continue to do so! 5 stars!
Yvonne A
We had such a good experience with Carefree Carpets. Robert and Cyrenne were wonderful to work with, and it was easy to get samples and an estimate. I was very eager to get new carpet installed, and we had it all done super quickly. We are over the moon with the final product--the installers did a great job, and it looks fantastic and feels so plush. It is such a nice home upgrade, in both look and feel. We will definitely go with Carefree Carpets again when it's time for another floor upgrade.
Jordan T
I could not be more pleased with how our runner turned out, and the wow-factor it added to our entry way! Everyone we worked with was great...Mike, Cyrenne, and Robert. The whole process was made easy with their team. They felt out what kind of style I preferenced, and used their expertise to guide me to options that would look good with our living space and hold up with our family lifestyle. I never realized the pop that a runner could add, but it certainly has brought that to our home.