Carefree Carpets & Floors
Meet The Team
At Carefree Carpets & Floors, our dedicated team of flooring experts has been serving thousands of residential and commercial customers in the Charlotte metropolitan area. The key to our success is our staff, who specializes in sharing superior product knowledge, customized design guidance, and installation expertise to help you achieve your dream home or profitable turnkey project.
Meet our team; we look forward to working with you.
Cyrenne
Cyrenne graduated from the University of Richmond with a teaching degree and loves learning and helping others. She and Jeff enjoy planning trips to visit their 5 kids and playing golf together. Visiting homes and exploring flooring options for clients is one of her favorite activities. She is excited to find a floor that is functional, durable, stain resistant and beautiful for each client (and kids ... and pets!). She believes that a Flooring Makeover can make all the difference to loving your space!
Gloria
Gloria is a native Charlottean who lives in Matthews with her husband, two children, and their retired racing greyhounds, Ella & Georgia. After graduating from East Carolina University, Gloria worked in the healthcare industry in Human Resources before joining the Carefree team in 2016. She transitioned into sales in 2019 and enjoys helping customers improve the look of their homes with new flooring. Gloria enjoys watching movies, trying new restaurants, and practicing martial arts in her spare time.
Haley
Haley graduated from the University of Georgia with a degree in Fashion Merchandising. She spent 11 years as a Buyer for Macy’s and Belk Department stores in Atlanta, New York, and Charlotte — focusing on Home Furnishings and Women’s Apparel. While in New York, she reconnected with a UGA grad, whom she married after moving to Charlotte. Haley loves meeting new people and sharing her enthusiasm for home interiors. She is excited to help others find the perfect floor covering to fit their needs!
Heather
Heather has been an integral part of Carefree Carpet & Floors for 14 years and brings over 20 years of experience in the flooring industry. Her dedication to delivering exceptional service and expertise has made her a trusted professional in the field. She is married to her best friend Mark and raising two wonderful children while running a small cattle farm. Beyond her professional and family life, Heather is deeply committed to her faith and is actively involved in her church community.
Jeff
Jeff graduated from Cleveland State University with a finance degree and worked for a Fortune 500 company for over a decade in customer service, sales and problem resolution. He has managed home improvement projects and understands the investment value that new flooring brings to a home. He knows that that first perception on walking into a home is the most important. Quality installation paired with the most suitable type of flooring means both the home’s owners and occupants will be able to enjoy the flooring for years to come. Jeff enjoys accompanying Cyrenne to visit kids, playing golf tournaments and following his Cleveland sports team.
Lindsey
Lindsey is an Army brat who has called Charlotte home since 2008. After graduating from the University of South Carolina, she worked in corporate retail as a buyer for 14 years. Lindsey lives in South Park with her husband, two daughters and wild goldendoodle. She is passionate about interiors and would love to help you find the perfect floor covering!
Roy
Roy hails from Bristol, TN, and is a proud graduate of East Tennessee State University. In 1979, he made the move to Charlotte, NC, where he has built an impressive 37-year career in the flooring industry. Since joining Carefree in 2008, Roy has specialized in new construction, bringing expertise and dedication to every project. He is happily married to his wife, April, and together they have two daughters and three cherished granddaughters.
Steve
Steve has been a valued team member at Carefree Carpets for 12 years, bringing dedication and expertise to his work. Outside of his professional life, Steve enjoys spending quality time with his family, embarking on adventures, and exploring the beautiful beaches along the East Coast. They look forward to expanding their travels to include the stunning West Coast beaches in the near future.
Tony
Tony is a founding member of the award-winning Crystal River Band, recognized as Band of the Year in 1990 by independent record labels. After his success in music, Tony transitioned to the flooring industry, where he has spent over 30 years specializing in restoration projects. A proud grandfather to three wonderful grandkids, Tony continues to keep his love for music alive by performing shows periodically.
Continuing Support You Can Rely On
Customer Commitment: Beyond Installation
Our dedication doesn’t stop when the job is done.
At Carefree Carpets & Floors, we believe in building lasting relationships with our customers. We stay connected following a project— since we’re here to provide support and guidance for all your flooring needs, now or in the future. Whether it’s maintenance, additional installations, or expert advice, you can always rely on the same trusted team to assist you every step of the way. This continuity and dedication create peace of mind, knowing you’ll always have a dependable partner for your home or business.
After-Sales Support
- You’ll have direct access to your original sales representative for any questions, follow-ups, or additional services.
- Receive expert maintenance tips and dedicated support to keep your floors looking their best.
Highly Rated and Trusted
- With consistent 5-star reviews on Google, we’re proud to be Charlotte’s go-to flooring company.
- Our testimonials reflect our commitment to quality, transparency, and customer satisfaction.
- From our family of installers to our long-time customers, we’ve built a community centered on trust and personalized service.
